How to reach me
Write by email or on Telegram. During working hours I reply within the hour. If your case is urgent, start with the free checklist: it sets out the order of actions that preserves your chance of recovery, and it does not need me.
ul. Ivan Shishman 45, Burgas 8000, Bulgaria
During working hours I reply within the hour. I work in English, Bulgarian and Russian.
SolveOne EOOD · company number 208821652 · ul. Ivan Shishman 45, Burgas 8000, Bulgaria
For a first enquiry three things are enough: the exact wording of the notification, the date, and what you have already tried. The initial assessment is free and takes up to three hours.
The company
SolveOne EOOD, company number 208821652, ul. Ivan Shishman 45, Burgas 8000, Bulgaria.
A registered, active Bulgarian company. I work under contract and issue a proper invoice. For EU companies the invoice is issued under the VAT reverse charge mechanism.
Who I work with
Small business across the EU, with a focus on Bulgaria and Russian-speaking entrepreneurs in Europe.
Burgas and the coast
Local companies: studios, salons, service businesses, cafés, estate agencies. For them what usually matters most is the company listing in Google and the Meta ad account that enquiries come through.
Bulgaria and the EU
Remotely, with no difference in the quality of the work: account recovery and access audits do not require anyone to be in the room. Documents are signed electronically.
Languages
English, Bulgarian and Russian. Documents for the platforms are prepared in whichever language they require; with you I work in whichever suits you.
What not to write about
So as not to waste your time or mine:
- Requests to “make sure we never get banned” instead of dealing with the causes.
- Accounts bought or rented from third parties.
- Requests to get around platform rules, grey verticals, gambling, alcohol, tobacco.
- Requests for a guarantee of reinstatement as a condition of the work. Nobody can guarantee that except the platform itself.
And separately: passwords, SMS codes and access to your email are not needed and will never be requested. If somebody writes to you claiming to be me and asks for those, it is a fraudster.
Describe your case
The exact wording of the notification, the date and what you have already tried. The initial assessment is free, takes up to three hours, and ends with a straight answer: there is something to work with, or there is not.
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